Frequently Asked Questions

What is provided on my trip?

Generally speaking, all equipment and transportation is provided on most of our trips.  We operate on a cost sharing basis and all participants help cover the cost of rental items and transportation.

Is the price of equipment rentals included in the ticket price?

Yes, the price of equipment rentals is provided in the ticket price unless stated otherwise.

What should I bring?

  • Good shoes or boots. (If you are on the water, please make sure you wear shoes which will not come off your feet. Flip flops are not allowed.)
  • Jacket (Please look at the forecast and see how heavy of a jacket you should bring)
  • Daypack
  • Headlamp or flashlight
  • Water and Snacks 
  • Modest Swimsuit (If it is a water-based activity)
  • Sunscreen
  • Sunglasses
  • First aid kit
  • Camera
  • If it is winter, please make sure you bring snowpants, hat, snow boots and gloves.

What do I do if I don't have a certain piece of clothing or equipment that is required to attend this adventure?

You may rent most items from the Outdoor Resource Center under the north end of the stadium for a very reasonable cost.  If you need to contact them, they can be reached at 208-496-7337.

How can I find the local weather to know what it might be like on my trip?

Go to forecast.weather.gov.

Can I drive myself?

Yes you can drive yourself.  However, we encourage all participants to ride in school owned vehicles.

How can I become involved as a trip manager?

If you would like to become a trip manager and help lead others on exciting outdoor adventures, see Becoming a Trip Manager.

I have never been on this activity before, can I still sign up?

Yes, we try to tailor activities to all skill levels.  For many, this is their first experience with most outdoor adventures.

How many tickets can I purchase?

You may purchase as many tickets as are available. However, all participants must be current students or the spouse of a current student. If a participant arrives and they do not meet the guidelines then they will be turned away. Sorry.

Where do I purchase a ticket?

Your may purchase a ticket at the Manwaring Center Bookstore Ticket Office or online through their portal here.

Can I bring a non-student with me?

Unfortunately, you cannot.  All participants must be a current student or spouse of a current student.  BYU (Provo/Hawaii) students are not current BYUI students and are not permitted to attend any outdoor adventures.  Sorry.

What is the refund policy if I cannot make it on the trip?

If you cannot attend an outdoor adventure after purchasing a ticket, unfortunately there is no refund.  There are no exceptions to this policy.  If you purchase a ticket and are unable to make it, you may sell your ticket to another current BYUI student or spouse of a student to recoup your expenses.  However, Outdoor Activities should be notified so the new participant can receive important trip updates.  

What is the refund policy if the trip is canceled?

If an outdoor adventure is canceled due to low ticket sales, poor weather, natural disasters or other states of emergency, then tickets will be refunded to the credit card they were paid with.

What if the weather is below my acceptable level of comfort?

We will do our best to make sure you are dressed appropriately for an activity.  However, if the current weather is below your personal minimum and you choose not to attend, there are no refunds.  

Who may I speak with if I have questions or concerns regarding an event?

If you have concerns or questions regarding and event, please feel free to speak with one of our Outdoor Activity advisors @ 208-496-7300.