Faculty I-Learn Resource.    Know.  Do. Become.

I-Learn Support


In addition to the tutorials and resources available in this site, other tutorials are available.  These tutorials were created by BYU-I Academic Technology Services and are specific to I-Learn users.

I-Learn Tutorials 

Live Support

Help Desk- First-level Support

Phone Support:  208-496-9000 or 1-866-237-5195 (toll free)
Email:  helpdesk@byui.edu
Walk-in Support:  McKay Library 322
Hours of operation
Phone and live chat support: 24 hour service, except Sunday from 2:00 a.m. to 6 p.m
Walk-in support:  Monday - Friday 7:00 a.m. to 9:00 p.m., Saturday 9 a.m. to 5 p.m.

Faculty Technology Center -  Second-level Support

Phone Support: 208-496-7230
Walk-in Support:  McKay Library 355
Hours of Operation:  Monday - Friday 8:00 a.m. to 6:00 p.m.