In addition to the tutorials and resources available in this site, other tutorials are available. These tutorials were created by BYU-I Academic Technology Services and are specific to I-Learn users.
Help Desk- First-level Support
Phone Support: 208-496-9000 or 1-866-237-5195 (toll free)
Live Chat: http://www.byui.edu/help-desk
Walk-in Support: McKay Library 322
Hours of operation
Phone and live chat support: 24 hour service, except Sunday from 2:00 a.m. to 6 p.m
Walk-in support: Monday - Friday 7:00 a.m. to 9:00 p.m., Saturday 9 a.m. to 5 p.m.
Faculty Technology Center - Second-level Support
Phone Support: 208-496-7230
Walk-in Support: McKay Library 355
Hours of Operation: Monday - Friday 8:00 a.m. to 6:00 p.m.