White Bar

When trying to watch a video, I am prompted for my username and password

 

This means that you are not authenticated properly through BYU-Idaho's secure site.  Open up a new browser tab and login to my.byui.edu.  Once logged in try the video link again.

Kyle

Help Desk Information

  • Walk In: Located in 310 McKay Library
  • On Campus: 3550
  • Off Campus: 208-496-3550
    1-866-237-5195 (toll free)
  • Email: helpdesk@byui.edu
  • Open Mon-Sat 8am-9pm