How to add or access the email account of the department that you work for.
- Log in to your my.byui.edu account
- Once you get to your BYU essentials go to "My Favorite Links" and click "personalize"
- Click "Add a Link" on My Favorite Links
- In the two boxes you are going to write 1. the description of your department or link, 2. the address of this department or link. First write https://mail.byui.edu/exchange/yourdepartmentaccount@byui.edu
- Click "Save Favorite" when you write in the boxes
- Click "BYU-I Essentials"
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Go again in "My Favorite Links", chose from the drop down list your department that you just added. Click it.
- Once you click it your department's email will appear in another window. It is not going to be in the same place with your personal email.
How to create/add the department's mail into Outlook 2007
- Open Outlook 2007 and click "New"
- Write the name of your department's account, or the specific role that you are assigned. Click "OK"
- Click "Manually Configure......" and then click "Next"
- Select "Microsoft Exchange" option and click "Next"
- In the first box that says "Microsoft Exchange server" write gold1.byui.edu and in the next box, "User name" write the name of your department or the title that you are assigned. Click "Check Name" just to make sure it is the right name. If the "Check Name" box says that the name is not right then you have to find out the right or exact way how to spell that name. Ask your supervisor if you do not know what group/title you are in. Click "Next"
- Click "Finish"
- Once you click "Finish" this page will come up, and now every time you open Outlook 2007 you are going to have the option to select which account you want to view. If you click just "Outlook" it is going to open your personal account. Be careful and select the office that you want ot open. Click the account you want and hit "OK"
- The title that you selected will show at the top of the mail box.
If you have full rights to an email account, and you are adding it as a second account:
- In Outlook 2007, select Tools, Account Settings,
- Your email address will be listed. Select it and click Change.
Click More Settings.
Choose the Advanced tab.
Type in the full email address to the new mailbox.
- Click Ok until you return to your email.
Now I can see both email boxes from my navigation panel
SENDING
- With two accounts from the same Outlook Client, you will want to specify from which address each new message is coming.
Compose a new blank message
- Select the options tab and in the “Fields” Section choose “Show From.”
A new line will appear above the “To:” line in Outlook.
- When you compose a new message, and leave this field blank, recipients will see the email address of your primary (or default) account.
- If you would like to indicate the mail originates from your secondary email address, you will need to type the secondary email address [address2@byui.edu] in the “From:” field before you send the message. Recipients of the email will see the secondary name in the email header, and will be able to reply to your secondary email address.
- All items sent from Outlook will appear in the “Sent Items” folder of your primary email address.
You can add the “From:” field to your email list to see where emails originated.
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Select the desired field and drag it as shown in the image below to your Sent Items bar. This will then add the new field.
